Help / FAQ

Having trouble with something? Take a look through the frequently asked questions below. If you still can't find your answer, try the forums.

• Basics

  1. How do I set my time zone?
  2. How do I get started?
  3. How do I download my data?
  4. How do I login to your.flowingdata?
  5. What are the four data types?
  6. What format can I tweet data in?
  7. How do I logout of your.flowingdata?
  8. How do I cancel my your.flowingdata account?
  9. How long does it take for my data to show up on your.flowingdata?

• About

  1. What is your.flowingdata?
  2. Do I have to pay to use your.flowingdata?
  3. Who is behind your.flowingdata?
  4. Does your.flowingdata support my browser?
  5. Is there an API?
  6. Why did you choose Twitter as the way to enter data?

• Sharing & Publishing

  1. What is a custom page?
  2. How do I share my data?
  3. How do I edit a custom page?
  4. How do I delete a page?

• Troubleshooting

  1. I found a bug. How should I tell you?
  2. Something does not look right in Internet Explorer.
  3. I'm not seeing anything in the Time Series view.

• Visualization

  1. How do I visualize my data as a treemap?
  2. How do I search a treemap?
  3. How do I visualize my data as a stacked time series chart?
  4. How do I search a stacked time series chart?
  5. How I visualize my data as a word cloud?
  6. How do I search a word cloud?
  7. How do I visualize my data as a calendar?
  8. How do I search a calendar?

• Actions

  1. How do I edit my data?
  2. How do I timestamp my data?
  3. How do I delete data?
  4. How do I log data?
  5. How do I search my actions?

• Reminders

  1. What is a reminder?
  2. How do I turn on reminders?
  3. How do I turn off reminders?

• Tagging

  1. How do I tag my data?
  2. How do I edit tags?
  3. How do I delete tags?
  4. How do I filter my actions by tags?